Violating its nonprofit duties

Audit reveals Blue Shield failure to serve public, deceitfulness with regulators, blog

California tax officials blast Blue Shield in audit, Los Angeles Times

CEO laughs off questions about Blue Shield's conduct as a nonprofit, blog

Cheating its customers

Blue Shield faces new criticism of shortchanging consumers in California, Los Angeles Times

Did Blue Shield Of California Short-Change Consumers On Refunds? California Healthline

Attacking the whistleblower

Insurer Blue Shield sues ex-executive who became nonprofit's critic, Los Angeles Times

Blue Shield of California Sues Its Most Prominent Critic—A Former Senior Exec, Nonprofit Quarterly