Despite its nonprofit status, Blue Shield reaps big profits and pays its executives richly—all at the expense of policyholders.
And at times, it has cheated customers.
Recent news media coverage and my blog posts on this topic
Nonprofit Blue Shield of CA reaps biggest Obamacare profit of any US insurer, blog post
Class action accuses Blue Shield of shortchanging customers, blog post
Blue Shield faces new criticism of shortchanging consumers in California, Los Angeles Times
Departing Blue Shield CEO got $20 million, blog post
Big hike in executive pay at nonprofit Blue Shield draws state scrutiny, Los Angeles Times
Blue Shield of California Does It Again: Huge, Undisclosed Compensation Hikes for Top Brass, Nonprofit Quarterly